Coronavirus

Call Torfaen

Torfaen County Borough Council can be contacted to arrange support with food, prescriptions and other essential needs. They may provide this through their staff teams and volunteers or by signposting you to other local organisations that can help. 

Telephone 01495 762200 8.30am to 5.00pm Monday to Friday

 Email: your.call@torfaen.gov.uk

Bron Afon Community Housing

Area Community Housing Officers listed below, contact 01633 620111 or visit www.bronafon.org.uk where you can complete a call back form for non-urgent requests or use Live Chat

Southville, Llantarnam, Oakfield,                          richard.douglas@bronafon.org.uk

Croesyceiliog, Llanyravon,                                     angela.purcell@bronafon.org.uk

Llanfrechfa, Ponthir

Two Locks, Old Cwmbran, Coed Eva,                 carly.shipp@bronafon.org.uk

Connect with community volunteers on Facebook:

 Cwmbran Coronavirus Support

Henllys, Two Locks and Hollybush COVID 19

Northville Community Group

Coed Eva Community Covid 19 response

Greenmeadow / Fairwater COVID 19 Group Discussion

Thornhill Community Centre

Croesyceiliog & Llanyrafon Community Support During Coronavirus Outbreak

Llanfrechfa & Ponthir Community Network

 

Cwmbran Community Council https://www.cwmbran.gov.uk/coronavirus-community-information/

 Croesyceiliog & Llanyrafon Pop up Food Share

From Monday 30th March 2020 there will be a Food Share running for residents in Croesyceiliog & Llanyrafon.

Where:                       Woodland Road Social Centre
When:                        Mon- Fri
Time:                          11 am - 12 noon

 Residents in need of a food bank referral are advised to apply in the usual way. Food parcels are now being delivered to home addresses

 The Food Share will provide ‘crisis packs’ to those affected by a sudden change to their income caused by the covid19 economic challenge

 To receive a pack please call your local Councillor who will pass your details to volunteers at Woodland Road

Croesyceiliog North             Councillor Joanne Gauden            07540 250200

                                                Councillor Richard Clark                07894 685947

Llanyrafon East & Ponthir  Councillor Huw Bevan                    01633 421983

Llanyrafon West                   Councillor Glyn Caron                    01633 871047

 

What does a crisis pack contain?
It’s not a remedy for your current financial situation but it will certainly help. Food stock is dependent on supplies and will largely be long life items that if you can add fresh produce you will be able to make up three meals a day for a few days

For anyone attending, please follow social distancing advice strictly and adhere to the social distance markers if you need to queue

If you are poorly with covid19 symptoms: do not attend! Your pack may be collected by a nominated person

 Costar Food Crisis Scheme                                                        01633 869227

The Threepenny Bit, Greenmeadow

To access food parcels via this scheme please contact CoStar by phone between 10 and 11.30am Monday to Friday. They will ask for some details (name, address, phone number, etc.), pack your parcel and advise when it is ready. There is a delivery service for those that are vulnerable or in self-isolation. They are not operating a drop in service, please ring first.

Free School Meal Direct Payment Scheme

From the 6th April the lunch box will be replaced by a direct payment into your bank account. This will be the equivalent to the cost of your child’s free school meal and will be paid on a weekly basis. Everyone claiming Free School Meals will need to register for Free School Meal Payments (during the Coronavirus pandemic) in order to receive this payment. For more information contact:

Call Torfaen

Tel: 01495 762200

Email: your.call@torfaen.gov.uk

Age Cymru is offering a check-in-and-chat telephone service for the over 70s in Wales who live alone.

Anyone over 70 in Wales can register free of charge, to receive a regular telephone call from us in either English or Welsh. All you have to do is call Age Cymru Advice on 08000 223 444 or email us on enquiries@agecymru.org.uk. Please ensure you include the following information in your email. This will help us deal with your registration more efficiently.

 Name

Address

Telephone Number

Please let us know if you are over 70

Do you require a call in Welsh or English

An emergency contact – who do you want us to contact in an emergency

Password: our staff member will say your chosen password at the start of every call.

This is to give you peace of mind so you know that you are speaking to an Age Cymru staff member

 

Age Connects Torfaen  01495 769264

Information & Advice Line open Monday – Friday from 10am-3.00pm.

A free independent and confidential general advice service to Torfaen residents aged 50 plus, their families, carers and professionals.

Citizens Advice provide information and advice on a range of issues including money, benefit, housing or employment problems. They are not offering face-to-face appointments during the COVID 19 outbreak but can be contacted on the following numbers:

To speak to an advisor       0300 330 2117

Help to Claim Line               0800 0241 220

Consumer Help Line           0808 223 1133

Pensionwise                         0800 138 3944

For advice about anything else call Adviceline Wales on 03444 77 2020

 You can also access advice from www.citizensadvice.org.uk/wales

 Gateway Credit Union  info@gatewaycu.co.uk Tel: 01495 742500.

Still lending to new and existing members, where we are confident that they have both the ability and intention to repay any loans. Applications are being taken online and by phone.

For members who work for our payroll partners, we continue to offer our Fast-track Payroll Loans, with up to £500 available on production of their latest payslip.

Offering Change Accounts for members, which is particularly useful for people who have always drawn cash at the Post Office and are now finding that they require a debit card for the first time. The Change Account offers a prepaid Mastercard debit card with a unique sort code and account number for payments, and mobile-friendly budgeting and bill payment tools. It does require a mobile number and email address, but doesn't need a credit check, and we can work with you to verify ID. More details and the fee structure are on our website. gatewaycu.co.uk

Coronavirus Info

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*CORONAVIRUS UPDATE*

All community pharmacies will be closed between 12-2PM everyday.

All routine appointments are suspended. If you have a routine appointment booked please call in advance to check the status of this appointment.

We are still seeing patients for bloods that have to be monitored regularly, replacement therapy injections (B12s, Prostaps, Prolia), vaccinations and emergencies on the day which will be triaged through a receptionist and a nurse via telephone. 

As you are aware we must stay vigilant to control the spread of this virus in our communities. We are asking everyone with any symptoms of a virus to stay indoors and only call 111 if you cannot get help online or the surgery for advice if you are uncertain on your symptoms. 

Please do not attend with these symptoms.

We are currently using a telephone triage service where you can speak to a medical professional who can give you up-to-date advice on your symptoms and what to do next.

Routine appointments will still be available at this time for any other conditions.

We have suspended our My Health Online service until further notice.

If you collect your prescriptions from the surgery then you will notice that these have been changed to  quantity of 3 months to reduce the footfall to the surgery.

Please find information below on symptoms and how to stop the spread of the virus.

Thank you for your cooperation.

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Coronavirus (COVID-19)

COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

  • a high temperature
  • a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Read our advice about staying at home.

Urgent advice:Use the NHS 111 online coronavirus service if:

Only call 111 if you cannot get help online.

It's very unlikely it can be spread through things like packages or food.

Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • try to avoid close contact with people who are unwell

Don't

  • do not touch your eyes, nose or mouth if your hands are not clean

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You'll need to stay in isolation, away from other people, until you have recovered.

INFORMATION FOR PATIENT'S WITH DIABETES DURING CORONAVIRUS PANDEMIC

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