Noticeboard

All Covid Vaccinations for Llanyravon Patients are being done at the local Mass Vaccination Centre. You do not need to call us to book a vaccination. You will be called based on your medical records. More information on prioritisation is available here. 

COVID-19 vaccine priority groups | GOV.WALES

If you are over 70, Clinically extremely vulnerable or you are a sole carer who provides over 35 hours a week of care for a vulnerable person and have not already told us, 

Practice Charter

Our Responsibility to You

    • You will be greeted courteously.

    • You have a right to confidentiality.

    • You have the right to see your medical records subject to the limitations of the law.

    • You will be seen the same day if your problem is urgent.

    • You will be informed if there will be a delay of more than 20 minutes for your appointment.

    • You will be referred to a consultant when you and your GP agree that it is necessary.

    • You will be given the result of any test or investigation on request or at your next appointment.

    • Your repeat prescription will be ready for collection within 48 hours of your request.

    • Your suggestions and comments about the services offered will be considered sympathetically and any complaint dealt with quickly.


Your Responsibility to Us

    • Do not ask for information about anyone other than yourself.

    • Please treat all surgery staff with courtesy. Remember they are working under doctors’ orders.

    • Tell us of any change of name or address, so that our records are accurate.

    • Only request an urgent appointment if appropriate. Home visits should only be requested if you are really too ill to attend surgery.

    • Please attend appointments on time or give the Practice adequate notice if you wish to cancel. Someone else could use your appointment.

    • An appointment is for one person only - where another member of the family needs to be seen or discussed, another appointment should be made.

    • Please allow sufficient time for your consultant’s letter or the results of any tests to reach us.

    • Use the tear off slip to request your repeat prescription whenever possible. Please attend for review, when asked, before your next prescription is due.



 
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